Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!
I am a repeat customer with Roof Giant, and have been since being let down by one of their competitors. Their pricing and delivery estimates are honest and competitive. On one occasion, I had to return a Velux window the packaging of which had arrived damaged. This was a no-fuss issue for Roof Giant, who were very helpful throughout the process. Our most recent interaction was the ordering of five blackout Velux blinds. They arrived in good order and in a timely manner (undamaged). My only criticism would be that the MK08 blinds were being installed in legacy M08 windows, and all the indications (on-line) were that they were compatible. This is true for width, but the side-rails (length) were approximately 6cm too long, and all needed to be cut to fit the window height. Not too much of an issue, but I've probably negated the warranty on the blinds. With all that said, they look great and have massively benefited our kitchen-diner in reducing heat build-up during the recent hot spells.
Excellent products, .7mm roofing sheets cute to required size, flute foam, wood Tec screws, Tec screw colour caps. Easy to order and delivery service very good. I can recommend Roof Giant. Thanks!
Made a calculation mistake and long story short had ordered 1 roofing sheet short , Popped them an email and recieved a phone call from them ,they amended the order and sent me the correct number of sheets 1st time and they are Good quality aswell , very happy customer 😊
Panels came right size and on time
Great price and service
Good product, very competitive price.You need pressure sensitive tape to make it waterproof with EPDM membrane.
Good quality PVC roofing let down by inadequate packaging and delivery service The clear PVC roofing sheets themselves are good quality and competitively priced, so I have no complaints about the actual product. However, the buying and delivery experience left a lot to be desired. My order took six working days to arrive, and I only found out the delivery date after chasing customer services twice. It turned out the sheets were being delivered directly by the supplier rather than Roof Giant, which seemed to cause a communication mix-up. The bigger issue is the packaging. The sheets are only protected by a small amount of foam around the extremely brittle corners, which simply isn't enough. Combined with a careless DX delivery driver, at least 5 of the 15 sheets arrived with badly damaged corners. Fortunately, I was able to trim the damaged ends and still use them, but I was lucky that my project allowed for that. Roof Giant requires customers to inspect every sheet for damage at the point of delivery, but that's not realistic. The driver understandably isn't going to wait while you unpack and inspect 15 roofing sheets. Even if you do find damage, arranging replacements will inevitably delay your project. Overall, the product offers excellent value for money, but ordering feels like a gamble because of the packaging and delivery process. If you're buying from Roof Giant, I'd recommend ordering well in advance so you have enough time to deal with any damaged sheets or replacements before you need them.
Great product delivered promptly and a fair price
Arrived within the time frame and exactly what I needed
Got the 8mm corrugated sheet. It states 2-4 days delivery. It was 6 days. All sheets in one pack were deformed.
Product was excellent
Look better when we received them than they look on website it’s the other way around
Worked exactly as they should have. Excellent, no wobbles. Would buy again.
Item was as described. Ordering process was easy to navigate and delivery was prompt.
Excellent and friendly service and advice from Deborah and Suzanne at the office when I called, to the final delivery. Very highly recommended thank you
Great service. Simple and straightforward.
Could not get the caps to click on - in the end had to cover them with duck tape
Great simple product. Does the job. Quick straightforward delivery
great product and prompt delivery
Easy to order-great price and quick delivery
Very easy transaction
Quick delivery and kept informed about the delivery.
Ordering was easy delivery was efficient. Will be using this company again . Would recommend
