Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!
Made a calculation mistake and long story short had ordered 1 roofing sheet short , Popped them an email and recieved a phone call from them ,they amended the order and sent me the correct number of sheets 1st time and they are Good quality aswell , very happy customer 😊
Panels came right size and on time
Great price and service
Good quality PVC roofing let down by inadequate packaging and delivery service The clear PVC roofing sheets themselves are good quality and competitively priced, so I have no complaints about the actual product. However, the buying and delivery experience left a lot to be desired. My order took six working days to arrive, and I only found out the delivery date after chasing customer services twice. It turned out the sheets were being delivered directly by the supplier rather than Roof Giant, which seemed to cause a communication mix-up. The bigger issue is the packaging. The sheets are only protected by a small amount of foam around the extremely brittle corners, which simply isn't enough. Combined with a careless DX delivery driver, at least 5 of the 15 sheets arrived with badly damaged corners. Fortunately, I was able to trim the damaged ends and still use them, but I was lucky that my project allowed for that. Roof Giant requires customers to inspect every sheet for damage at the point of delivery, but that's not realistic. The driver understandably isn't going to wait while you unpack and inspect 15 roofing sheets. Even if you do find damage, arranging replacements will inevitably delay your project. Overall, the product offers excellent value for money, but ordering feels like a gamble because of the packaging and delivery process. If you're buying from Roof Giant, I'd recommend ordering well in advance so you have enough time to deal with any damaged sheets or replacements before you need them.
Great product delivered promptly and a fair price
Arrived within the time frame and exactly what I needed
Got the 8mm corrugated sheet. It states 2-4 days delivery. It was 6 days. All sheets in one pack were deformed.
Product was excellent
Item was as described. Ordering process was easy to navigate and delivery was prompt.
Excellent and friendly service and advice from Deborah and Suzanne at the office when I called, to the final delivery. Very highly recommended thank you
Great service. Simple and straightforward.
great product and prompt delivery
Easy to order-great price and quick delivery
Very easy transaction
Quick delivery and kept informed about the delivery.
Ordering was easy delivery was efficient. Will be using this company again . Would recommend
Quick delivery. However the Alutrix 600 was more difficult to lay than the video portrayed as it took two of us to lay it without creases. Once down it looked fine.
It’s basically a good ladder. Two issues. 1. The handrail holes don’t line up. You can get the top ones to, then the bottom ones will not or vice versa. Used brute force in the end rather than elongate the holes. 2. One of the diagonal braces between one of the treads & the side of the ladder is bent in several places. I don’t like to say bad things but this is what I was presented with. Not good considering it cost me over £300. If only more care had been taken.
Great purchase and arrived early.
Use the company several times very good website very fast delivery excellent communication
Great product support and comms and very quick service.
great website to find products and easy ordering process with quick delivery
Excellent Company to trade with. Price was fair, web page easy to navigate and delivery quick and efficient.
Happy with product,delivered within the 3 weeks as said .
Fast Delivery for some Kytun dry ridge boxes I would definitely recommend and will use again. Thanks
goods arrived quickly, well packed thanks
Found the one we needed in our area easy.ordeed came when they said and it now up and working
