Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!
Fantastic. Great fast replies and fast delivery with us in Orkney,
Delivered as agreed and good to fit.
Ok super I recommend
Great product and fast delivery
Thank you. All good.
Couldn’t get additional parts/components as the company wouldn’t supply small orders after initial order placed. Very Poor after sales service .
Have used Roofgiant a couple of times now, I like the fact that they are contactable and reply ! Recommend
Excellent service and good Customer Service staff.
Does what it's meant to do, cheaper alternatives but they're not stainless.
Excellent service
Fast delivery, good price.
Easy to cut - easy to fit... finished my roof off nicely.
Everything went great with this kit. Just what I needed after corrugated bitumen sheets curled up, snapped off and let in rain! This stuff should last years looks good and was easy for two people to fit. I would recommend buying the powder coated metal edge strips too for a perfect finish.
Took 3 men to fit - heavy to get the glazing up there!
Replaced similar product fixings different but made it work
Update 06-04-25 Chrissie from RoofGiant have just rung & offered a replacement of the one scraped sheet which I would feel I was taking advantage of their willingness to put things right as it won't be seen when erected & they have also refunded the delivery & replaced the missing fixings on next day. Also want to say I wasn't asked to change my review. As all too often happens the courier ruins it for everyone so I'm adjusting my original 2* to 4* & am going to start leaving the reviews on the couriers Trustpilot. I am quite disappointed with my recent experience. The delivery was less than satisfactory, and the packaging was appalling, which unfortunately damaged the contents. I paid for fixing screws that were missing from my order, but despite sending two emails requesting assistance, I have yet to receive any response other than the standard automated one, twice. Considering the order value of £132.99 (including £30 for delivery), I expected better customer service. I was also told that emails would be responded to within 24-48 hours, but it’s now day four, and I am still awaiting a reply. On a positive note, I do appreciate the quality and value of their corrugated PVC sheets, which are excellent. However, the overall experience with this order has been quite disappointing, and I hope they improve their packaging and customer service in the future.
Great communication delivered right on time
Easier to fit than I thought it might be Two problems though - on large sheds, it needs to be a really calm day - no wind - or the EDPM sheet blows about & can get wrinkles as a result. Second problem is the mastic - it's not very sticky and doesn't really fix the edges very well, especially if the edges aren't vertical. I had to use roofing clouts to get the edges down nice & snug
great value. Fast promt service. Purchased 10x3.6m corrugsted sheets . well packaged. Great range of prodicts .Brilant service from ordering to delivery service. Highly recommended would mist definitely use again
Delighted to find someone who stocks replacement parts for roof windows. Price was good, delivery quick, and able to reschedule to suit my availability.
