Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!
Misleading colour of materials and very poor communication. Took 10 phone calls each time I needed to speak to someone. Roof giant did phone me to resolve the problem after my review. They gave me a good explanation for the variation so thank you.
From selection to order and delivery all went straight forward Job completed satisfactory looks good Will be using Roof Giant again Thanks
Excellent web site, comprehensive and easy to navigate, Excellent customer service from the sales team, good technical knowledge, overall a very efficient company.
Hassle free purchase.
Half the stuff didn't show up, a week later, after a few calls it did and they refunded postage
Material arrived then they said and product was exactly what we wanted
5 Star service fast delivery I honestly can’t fault Roof Giant.
Exactly as described and delivered promptly
Exactly as described and delivered promptly
Exactly as described and delivered promptly
Value for money. Information on delivery times great. Fantastic. Thankyou.
Best price and excellent delivery time. Would use again if I need anything
I ordered the black pvc corrugated roof sheets to cover a decking. The packages were large and the delivery man was disobliging and unhelpful. I have a health condition and had to struggle to move the 2 packages as it was obstructing my living space. However, when the packages were opened by the installer the next day, one sheet was unusable and not fit for purpose. It was flat plastic with no grooves. I sent a photograph to customer service. They were really unhelpful and said I had to return it within 48hours for them to give me a refund! The quality of the product is bad and I would not recommend purchasing from roof giant! It’s been less than 2 weeks and the whole roof is warped! I also ordered the smaller groove but was sent the large one. I needed the product urgently and had to use it.
Great service
Great service
Corrugated roof sheets and fittings arrived on time and undamaged. What more could you ask for.
very poor with response to query / quote request . I tried to order a chimney product but because my postcode was highlands - my order was not accepted and i was advised to request a quote with surcharge via the online system - which I duely did . However I have never heard back in spite of requested again via the online system and then also completing a contact request form for an update !
Easy to deal with and delivered on time.
Purchased 10mm clear H-joints for my project, to join existing polycarb panels. Was unable to fit them, due to the curvature being far too pronounced. Roofgiant not helpful in advising. Ordered 16mm instead, expecting similar shape, just 6mm larger. Not the case. These do not have a curve. Roofgiant could not give a toss. Recommend I purchase 10mm aluminium ones instead. At nearly £200 down, I will not be spending any more money with Roofgiant, and would not recommend anyone else did, either.
Ordered a loft window and flashing kit. When arrived, there were parts missing from the flashing kit, told Roofgiant and they refused to replace the missing part. Leaving me to spend more money elsewhere to order the spare part. Shocking customer service 😔
I needed to build a low wall to retain soil in a raised shrub border and prefered not to mess with mortar. 1 pack of 90 blocks made a 3 course wall quickly and cleanly. As I got to 2nd course interest and praise from neighbours came for this rather attractive and interesting design.
Simple strong and delivered without damage
