Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!

4.5 stars
4.5/5
Rated by 800 customers on Trustpilot
5 stars
Very helpful on the phone
26th September 2024

Very helpful on the phone, good service and very fast delivery. I have already recommended them to my neighbour.

Mr Russell Denby via Trustpilot
5 stars
Fast delivery and products well-packaged
26th September 2024

Fast delivery and products well-packaged

David via Trustpilot
5 stars
Good product Good website easy to search around
25th September 2024

Good website easy to search around Fantastic products All around good

customer via Trustpilot
5 stars
Excellent value
25th September 2024

Excellent value, straight forward ordering and very good delivery.

Gareth Seaborne via Trustpilot
5 stars
Well packaged and delivered early
25th September 2024

Well packaged and delivered early

Mr Kevin Rawlins via Trustpilot
5 stars
All in all a great product
25th September 2024

All in all a great product. Could give you a better idea on the delivery date as they use an outside company. But otherwise I would recommend them.

Richard Gray via Trustpilot
1 stars
Absolutely disgusting service
25th September 2024

Absolutely disgusting service, worst service received ever. Most stressfull and awful experience. We purchased Roof outlets and they sent us the wrong size, told us to dispose the items and will issue us a refund. After few weeks they told us the refund cannot be issued unless we return the item back with our own expense. Worst company. Still d3aling with them for last 3 months for a refund. Avoid!!! Thanks for your reply. You refunded us after 3months of constant too and fro emails and it is absolutely not a misunderstanding. You told us to dispose the items and told us you are not going to refund what so ever until we return the items back, despite after many times we raised the issue "that you told us to dispose the items". But luckily we found the items in our garage and we had to pay twice the postage to return the items back at our own expense. Then you only refunded part amount, then I have to raise a complaint to get the full refund. The whole sage is absolutely disgusting and worst experience we ever faced in our life.

mel herrings via Trustpilot
Response from Paul Allsop on 04 Oct 2024 Good afternoon Mel Thank you for your review. I would like to apologise for the issues you have experienced I have looked into the order and can see there was a misunderstanding in our sales office which caused the delay in your refund being issued . I can see the full refund has now been issued Kind Regards Paul The Roofgiant Team
5 stars
Great service
23rd September 2024

Website easy to use. Found exactly what we were looking for. They kept us informed of estimated delivery and updated delivery on the day. We were able to split the delivery as part of our order was delayed. Good quality product

Mrs Noakes via Trustpilot
4 stars
service
23rd September 2024

Arrived a few days later, everything ok but although I was told so many working days it arrived early and I wasn't informed of this.

Glyndwr Reeves via Trustpilot
5 stars
good at all aspects especially delivery
22nd September 2024

good at all aspects especially delivery

Customer via Trustpilot
5 stars
Nail delivery
22nd September 2024

Prompt delivery. Well informed.

Mike via Trustpilot
2 stars
Been waiting for more than 4 weeks for…
21st September 2024

Been waiting for more than 4 weeks for capping stones delivery while was told in the beginning will take 2 to 3 weeks!

Babak Sedigh via Trustpilot
4 stars
Reasonable prices and delivery
21st September 2024

Reasonable prices and delivery

SMF via Trustpilot
5 stars
Great service and products
21st September 2024

Great service and products

Lewis Thompson via Trustpilot
5 stars
Delivered on time 👍🏻
21st September 2024

Delivered on time 👍🏻

Graham Hurley via Trustpilot
4 stars
Great service
21st September 2024

Great service. Advisor was really helpful and sorted out my order after an item was missing from initial delivery.

Jalal Miah via Trustpilot
5 stars
First class service. Product was great and delivered on time. Easy to order and a good choice
21st September 2024

First class service.

Wayne Proctor via Trustpilot
5 stars
First class quality products which are…
21st September 2024

First class quality products which are always delivered quickly. Highly recommended

customer via Trustpilot
5 stars
Skyguard EDPM shed roof kit
20th September 2024

Skyguard EDPM shed roof kit - Exceptional product. So easy to fit. In my case a staple gun for the sides and used the supplied Bond & Seal Mastic to secure the additional shed roof Edge Trim. Only niggle - the Edge Trim came with 6 screws, one of which was unusable.

Puck of Pooks Hill via Trustpilot
5 stars
All went well
19th September 2024

All went well

GK via Trustpilot
5 stars
Great Web site and straight forward…
16th September 2024

Great Web site and straight forward ordering procedure. The site even led me to items that would be needed to fit the product I chose. I ordered a velux which was a little unusual. Roofing companies and builders merchants I usually use could not help but they managed to supply what I needed really promptly.

Richard via Trustpilot
Response from Paul Allsop on 17 Sep 2024 Thanks for taking the time to leave us feedback. We look forward to seeing you on website again soon.
5 stars
Great product
16th September 2024

Great product, fast delivery service by Courier, great packaging & no damage.

paul via Trustpilot
Response from Paul Allsop on 17 Sep 2024 Thanks for taking the time to leave us feedback. We look forward to seeing you on website again soon.
5 stars
Fast and efficient service
16th September 2024

Fast and efficient service

Linda Beauchamp via Trustpilot
5 stars
Excellent service everytime
15th September 2024

Excellent service everytime, quick delivery times also.Really good company to deal with.

Tony Freer M.P.S. Installations .(Kitchen and Bath via Trustpilot
3 stars
Product was fine but delivery was…
15th September 2024

Product was fine but delivery was shocking , when you order it says about a lorry with lifting gear / jib. Upon delivery they had no jib dumped them road side nothing in order to say that had to hand ball off street 4 days later not impressed

Graeme Marshall via Trustpilot
5 stars
Great price, excellent delivery.
14th September 2024

Really good price for a green product, very fast dispatch and excellent delivery by a great local company. I was called to arrange delivery date and time and felt secure that the delivery would get to me ok. Would recommend highly.

Carol Elias via Trustpilot
5 stars
Great product and service 👌
14th September 2024

Great product and service 👌

Customer via Trustpilot
Reviews