Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!

4.5 stars
4.5/5
Rated by 846 customers on Trustpilot
5 stars
Very good service
22nd January 2025

Very good service. Delivery came on time as stated

Ronald Mason via Trustpilot
Response from Paul Allsop on 22 Jan 2025 Thank you for taking the time to leave such a great feedback. We look forward to seeing you on our site again soon. Natalie B Roof Giant Customer Support Team
5 stars
The items arrived in good time and were…
07th January 2025

The items arrived in good time and were as advertised.

John Williamson via Trustpilot
5 stars
Prompt delivery.good product.good price
05th January 2025

Prompt delivery.good product.good price

customer via Trustpilot
5 stars
Great range, quality, and price
31st December 2024

Ordered because they stock corrugated pvc sheets that are already cut to the dimensions i wanted for roofing my shed. Price was great, as was quality.

Darren Laing via Trustpilot
5 stars
The product was delivered on time and…
31st December 2024

The product was delivered on time and in good condition. Haven't used it yet but sure it will work well.

Fiona Brown via Trustpilot
5 stars
prompt delivery and well priced
28th December 2024

prompt delivery and well priced

Mr. Brian Schofield via Trustpilot
5 stars
Top of the top
27th December 2024

Top of the top

Ion Osedlov via Trustpilot
5 stars
good service and product
26th December 2024

good service and product

Simon Dixon via Trustpilot
5 stars
Good price & service
25th December 2024

Good price, easy ordering and very prompt delivery. Will use again.

Anthony Shorter via Trustpilot
5 stars
Excellent service from Roof Giant
24th December 2024

Excellent service from Roof Giant, easy online purchase system, great price and very fast delivery. The product Roofix, is fantastic, totally sealed the whole length of my garage roof were it butts up to gable end of the house. Still got loads left for future needs.

Pieater via Trustpilot
5 stars
Apart from your faulty VAT calculation
19th December 2024

Apart from your faulty VAT calculation, I was very pleased with the price and service.

Jane Gardiner via Trustpilot
5 stars
Easy to work with and te best prices…
18th December 2024

Easy to work with and te best prices around! I searched around and found they could not be beat! I made an error with the order and their team was quick to action a correction and resolved the problem efficiently! Highly reccomend their services!

Gurveer Choda via Trustpilot
Response from Paul Allsop on 19 Dec 2024 Great review, thank you. Will pass on your lovely feedback to the team. Natalie B Roof Giant Customer Support
5 stars
Good product
18th December 2024

Good product, great price and helpful staff

Ian Brumwell via Trustpilot
5 stars
Roofing for outside area.
18th December 2024

No problem ordering, delivered on time pleasure doing business with a professional out fit.

JEFFREY HARVEY via Trustpilot
5 stars
Very easy to deal with
15th December 2024

Very easy to deal with. Quick responses are purchasing my product.

Rish via Trustpilot
5 stars
they were very quick
12th December 2024

they were very quick

lorna green via Trustpilot
5 stars
Very good service
11th December 2024

Very good service

Mr Calogero Schillaci via Trustpilot
5 stars
Superb Service
11th December 2024

Ordered some roof panels for a friends house in Kent, great price and exactly what we wanted, even though the delivery costs were a bit high, all in all, still a great deal Despatched very quickly, all going well till the delivery company got involved, sent us an email with the wrong delivery date on, waited in and nothing. Contacted RoofGiant that evening and left a message, 8.00 am the following morning, got a call from a concerned rep who said she would look into it. Delivery arrived later that morning and because (through no fault of their own) RoofGiant felt responsible for us wasting a day off work, they refunded the postage costs. What great service, rarely seen these days. I would highly recommend these guys/gals as they seem to be on the case. Great service, great product and a great price....

Pete via Trustpilot
5 stars
Good quality product
11th December 2024

Good quality product. Well packaged and timely delivery

Karen via Trustpilot
Response from Paul Allsop on 11 Dec 2024 Great feedback, thanks for taking the time to leave the review. Natalie B Roof Giant Team
5 stars
Really easy to order. Great service
08th December 2024

Really easy to order. Cheaper than Wickes or B&Q. Great communication. A panel short was dealt with straight away. Really grateful of a great service. Can't recommend enough

Scott Howarth via Trustpilot
3 stars
Quality control
01st December 2024

Communication was good however the product delivered was disappointing

keith hayes via Trustpilot
5 stars
Fast delivery
30th November 2024

Thank you. Will shop again from you.

Noni via Trustpilot
5 stars
Happy with their service
30th November 2024

Happy with their service! 👍

Aleksandar Trifonov via Trustpilot
5 stars
Great product
29th November 2024

Great product, great service and very quick delivery.

Gerald Thomas via Trustpilot
5 stars
Great service and good price
27th November 2024

Great service and good price

tony long via Trustpilot
5 stars
Great product
27th November 2024

Great product, delivery communication could be better, no idea what day they will deliver.

Ross via Trustpilot
1 stars
I bought ProWarm XP-PRO Underfloor…
25th November 2024

I bought ProWarm XP-PRO Underfloor Heating Thermal Insulation Boards - 1200mm x 600mm to be installed under Tiles spending £300+. As per the description of the material its suitable to be put under Tiles. The material however is very filmsy, and does not seems to be able to take the weight of the tiles. When i asked about the returns, while RoofGiant readily agreed to do a refund, but mentioned that i need to pay from my own pocket for the returns. When I requested that under the online buying standards this should be returned at the expense of the seller/manufacturer. if the item is not suitable. i was told that they wont do it, as they think its suitable but clearly they were not Finally I needed to spend from my own pocket for sending this back and will await for the refund Bad experience of ordering and returning an item not suitable for its intended purpose Caused me more money and time wasted as the builder needed to wait for 2 days for correct items from another provider to continue the work

Hemant via Trustpilot
Response from Paul Allsop on 25 Nov 2024 Hi Hemant Thank you for taking the time to leave a review and we are sorry you are not happy with the experience you have received I want to investigate this further but in order to do that I need more information.Please can you email sales@roofgiant.com with your order number together with the details of the type of tiles you were looking to use with this product Its true that part of our returns policy covers if a customer wishes to "change their mind " .As long as its within 14 days of receipt of the goods you are entitled to a full refund but its the customers responsibility to return the goods and they will be subject to inspection once received back . If the goods are passed as resalable refunds are processed. This is all detailed in our T&C's As you are stating the product wasn't suitable we want to look into this together with our supplier As soon as we get this information we will investigate and contact you directly Kind Regards Paul The Roofgiant Team
Reviews