Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!
Half the order didn't show up. 2 weeks later, most of it has arrived, and then in the last parcel, everything was broken. I have spent a lot of time emailing customer services trying to get a resolution. They never pick up the phone so have to do everything via email, which is very slow
Best price I could find for Velux windows. Items arrived within the stated time and in perfect condition. I had not heard of the company therefore I was a little unsure whether to order or not, I will recommend this company to anyone I know that is requiring roofing products.
Very pleased with the sheeting arrived on time and undamaged would recommend the sheeting Alan Simpson
Amazing,great,quickly and hight eficient
all good pleased with product and price , and arrived on time
Delivered promptly and kept informed of each stage of purchase, a reasonable price as well!
Very professional service from start to finish. I was kept informed on timescales during the delivery process, as I asked. Materials were reasonably well packaged and were calculated perfectly for the job. The only slight complaint was a bit of surface damage to the top roof sheet on the package.
I had miscounted and I needed the materials asap. As always, RG came thru
Delivered a bit earlier than expected, but luckily I was home at the time, the classic bond kit had everything I needed for the job, the rubber went on very well, pretty straight forward really after watching the installation video, overall it was a good experience, I am pleased with the results, thanks very much.
Great service and price
Really poor service, missing orders too nearly 2 weeks to arrive, then missing 2/5 of the roof sheets, you have to leave messages on answer machine then someone calls you back next day, promises to chase the supplier result in no communication or update, currently now raising claim through paypal for refund..
Misleading colour of materials and very poor communication. Took 10 phone calls each time I needed to speak to someone. Roof giant did phone me to resolve the problem after my review. They gave me a good explanation for the variation so thank you.
From selection to order and delivery all went straight forward Job completed satisfactory looks good Will be using Roof Giant again Thanks
Excellent web site, comprehensive and easy to navigate, Excellent customer service from the sales team, good technical knowledge, overall a very efficient company.
Hassle free purchase.
Half the stuff didn't show up, a week later, after a few calls it did and they refunded postage
Material arrived then they said and product was exactly what we wanted
5 Star service fast delivery I honestly can’t fault Roof Giant.
Exactly as described and delivered promptly
Exactly as described and delivered promptly
Exactly as described and delivered promptly
Value for money. Information on delivery times great. Fantastic. Thankyou.
Best price and excellent delivery time. Would use again if I need anything
I ordered the black pvc corrugated roof sheets to cover a decking. The packages were large and the delivery man was disobliging and unhelpful. I have a health condition and had to struggle to move the 2 packages as it was obstructing my living space. However, when the packages were opened by the installer the next day, one sheet was unusable and not fit for purpose. It was flat plastic with no grooves. I sent a photograph to customer service. They were really unhelpful and said I had to return it within 48hours for them to give me a refund! The quality of the product is bad and I would not recommend purchasing from roof giant! It’s been less than 2 weeks and the whole roof is warped! I also ordered the smaller groove but was sent the large one. I needed the product urgently and had to use it.
