Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!

4.5 stars
4.5/5
Rated by 846 customers on Trustpilot
4 stars
Delivery on time but one wrapping…
21st June 2025

Delivery on time but one wrapping broken and the screws not found. Otherwise fine

customer via Trustpilot
5 stars
Excellent service and quick delivery…
21st June 2025

Excellent service and quick delivery service

Mr Henson via Trustpilot
5 stars
Quick delivery and exactly as described.
20th June 2025

Quick delivery and exactly as described.

Roger Mc Bride via Trustpilot
5 stars
A1 again
19th June 2025

A1 again , speedy delivery comm's on delivery would have been even better just turned up with pallet delivery

steve clark via Trustpilot
5 stars
Excellent service
18th June 2025

Very helpful during the ordering process and in follow up conversations. Tiles arrived in pristine condition.

ALWYN ANNELS via Trustpilot
4 stars
Quick
17th June 2025

Quick, Effecient and easy to deal with

Mike via Trustpilot
5 stars
Very easy ordering process and good…
17th June 2025

Very easy ordering process and good delivery service 👍

RICHARD JONES via Trustpilot
5 stars
Excellent customer service
17th June 2025

Excellent customer service, prompt delivery, excellent quality product, would highly recommend.

Darren Carwell-Cooke via Trustpilot
5 stars
Roofix
17th June 2025

Great service and a good price. Have used this stuff before great for covering up a damaged brickwork too.

Diana Gildersleve via Trustpilot
5 stars
Easy ordering and prompt delivery.
14th June 2025

Easy ordering and prompt delivery.

Julian D via Trustpilot
5 stars
Would gladly recommend this supplier
12th June 2025

Would gladly recommend this supplier, delivered on time no delays

Jim Alston via Trustpilot
5 stars
I placed an order yesterday…
12th June 2025

I placed an order yesterday (Wednesday)for a roof repair kit , I had a really tight deadline and requested selected days that I would be home and stated I needed the items by Monday the latest. I spoke to a lovely lady on the phone as she said while she can't guarantee the delivery company schedule she would forward my request to the delivery company. The order arrived before 10am today ! Absolutely amazing , all items delivered within 24 hrs of ordering. Thank you so much.

Sarah Smith via Trustpilot
5 stars
Really prompt delivery and good…
11th June 2025

Really prompt delivery and good communication throughout. Products did exactly what I intended them for. Very satisfied.

Paul via Trustpilot
Response from Natalie Bartlett on 11 Jun 2025 Thanks for your great review 😊 We hope to see you on our site again soon. Natalie B Roof Giant Customer Support
1 stars
Roof Giant 👍👍 Their supplier 😡😡🤬🤬
10th June 2025

I dealt with Roof Giant. Their service is great - very responsive and helpful. Unfortunately, Ariel Plastics is their supplier for Corotherm. What a bunch of incompetent bozos! They sent.... The wrong length items; the wrong colour items; and didn't send some items. They replaced the items they didn't send - but then sent the wrong colour! For your own sanity, avoid Ariel Plastics and by association avoid Roof Giant. £1,000 of total frustration, delay and disappointment. 😡 W⚓s! For the avoidance of doubt... Roof Giant 👍👍👍 Their Corotherm supplier - Ariel Plastics 😡😡🤬🤬🤬 W⚓s!

Riccy Jen via Trustpilot
Response from Natalie Bartlett on 11 Jun 2025 Thank you for your honest review – we’re really sorry to hear about your frustrating experience with the Corotherm order. We completely understand how disappointing it must have been to deal with multiple delivery issues. While we’re really pleased to hear that you were happy with the service from Roof Giant and found us responsive and helpful, we absolutely recognise that our customers expect the same level of service from our suppliers. We’re already raising these concerns with Ariel Plastics directly and will continue pushing for higher standards on behalf of our customers. If there’s anything further we can do to help resolve this or ease the impact, please don’t hesitate to reach out at sales@roofgiant.com Thanks again for your feedback. Natalie B Roof Giant Customer Support
5 stars
Great prices and quick free delivery
09th June 2025

Great prices and quick free delivery

Robert Scivier via Trustpilot
Response from Natalie Bartlett on 09 Jun 2025 Thanks for you taking the time to leave us a great review Natalie B Roof Giant Customer Support
5 stars
Very good prices
07th June 2025

Very good prices, delivered quickly and without any fuss

chris paice via Trustpilot
5 stars
Good price and delivery on time.
05th June 2025

Good price and delivery on time.

Tim Metaj via Trustpilot
5 stars
Promp swift service,good product at a…
05th June 2025

Promp swift service,good product at a reasonable price. Highly satisfied

D GOODALL via Trustpilot
2 stars
Ordered bitumen roof sheets which were…
03rd June 2025

Ordered bitumen roof sheets which were packaged so poorly the majority of them were damaged on arrival.

CLIVE MILLMAN via Trustpilot
Response from Natalie Bartlett on 03 Jun 2025 Sorry to hear this. Please email sales@roofgiant.com so that we can investigate and resolve for you. Natalie B Roof Giant Customer Support
3 stars
Disappointing delivery
03rd June 2025

Good product (I have bought and used it before) but disappointing delivery. Despite my clear information about the potential access issues the driver said that he was unable to access my road and left the pallet at the bottom of the hill, requiring me to use my car to transport the delivery to my house. In total this took about one hour.

Neil Fox via Trustpilot
Response from Natalie Bartlett on 03 Jun 2025 Sorry to hear you've had issues with delivery - I'll feedback to the team. Natalie B Roof Giant Customer Support
3 stars
Roll of lead was more square when it…
02nd June 2025

Roll of lead was more square when it arrived! Pricey too with the delivery of over £50.00

Mr Hill via Trustpilot
5 stars
Fast delivery
30th May 2025

Fast delivery, excellent service.

Angela White via Trustpilot
5 stars
Every Think is perfect like on…
29th May 2025

Every Think is perfect like on description. Thank you very much

Michal Dubiel via Trustpilot
5 stars
Verey good service delivery was on time…
29th May 2025

Verey good service delivery was on time good product

Paul doyle via Trustpilot
5 stars
Great quality of product at good price
29th May 2025

Great quality of product at good price Delivered when promised Excellent service

Simon Peers via Trustpilot
5 stars
Easy to order
28th May 2025

Easy to order, fast delivery

John via Trustpilot
5 stars
Proper customer service
28th May 2025

How refreshing to deal with a company that takes customer service seriously. Particular shout out to Deborah, who went above and beyond. 👏👏👏

Riccy Jen via Trustpilot
Reviews