Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!

4.5 stars
4.5/5
Rated by 800 customers on Trustpilot
5 stars
Great servicegreat service
29th June 2025

Great service

Mr JN via Trustpilot
Response from Natalie Bartlett on 30 Jun 2025 Thanks for your 5* review. We look forward to seeing you on our site again soon. Natalie B Roof Giant Customer Support
5 stars
Very quality
28th June 2025

Great service

Florin Ungureanu via Trustpilot
5 stars
Corrugated roof sheets and fittings…
28th June 2025

Corrugated roof sheets and fittings arrived on time and undamaged. What more could you ask for.

Mr Martin Sargent via Trustpilot
1 stars
very poor with response to query /…
27th June 2025

very poor with response to query / quote request . I tried to order a chimney product but because my postcode was highlands - my order was not accepted and i was advised to request a quote with surcharge via the online system - which I duely did . However I have never heard back in spite of requested again via the online system and then also completing a contact request form for an update !

Gerald via Trustpilot
5 stars
Easy to deal with and delivered on time.
27th June 2025

Easy to deal with and delivered on time.

Brian Moore via Trustpilot
2 stars
Really disappointed
26th June 2025

Purchased 10mm clear H-joints for my project, to join existing polycarb panels. Was unable to fit them, due to the curvature being far too pronounced. Roofgiant not helpful in advising. Ordered 16mm instead, expecting similar shape, just 6mm larger. Not the case. These do not have a curve. Roofgiant could not give a toss. Recommend I purchase 10mm aluminium ones instead. At nearly £200 down, I will not be spending any more money with Roofgiant, and would not recommend anyone else did, either.

hannah dale via Trustpilot
2 stars
Missing Part - Won't replace
26th June 2025

Ordered a loft window and flashing kit. When arrived, there were parts missing from the flashing kit, told Roofgiant and they refused to replace the missing part. Leaving me to spend more money elsewhere to order the spare part. Shocking customer service 😔

Josh Evans via Trustpilot
5 stars
I needed to build a low wall quick and easy
22nd June 2025

I needed to build a low wall to retain soil in a raised shrub border and prefered not to mess with mortar. 1 pack of 90 blocks made a 3 course wall quickly and cleanly. As I got to 2nd course interest and praise from neighbours came for this rather attractive and interesting design.

Mr Jonathan Robinson via Trustpilot
4 stars
Delivery on time but one wrapping…
21st June 2025

Delivery on time but one wrapping broken and the screws not found. Otherwise fine

customer via Trustpilot
5 stars
Excellent service and quick delivery…
21st June 2025

Excellent service and quick delivery service

Mr Henson via Trustpilot
5 stars
Quick delivery and exactly as described.
20th June 2025

Quick delivery and exactly as described.

Roger Mc Bride via Trustpilot
5 stars
A1 again
19th June 2025

A1 again , speedy delivery comm's on delivery would have been even better just turned up with pallet delivery

steve clark via Trustpilot
5 stars
Excellent service
18th June 2025

Very helpful during the ordering process and in follow up conversations. Tiles arrived in pristine condition.

ALWYN ANNELS via Trustpilot
4 stars
Quick
17th June 2025

Quick, Effecient and easy to deal with

Mike via Trustpilot
5 stars
Very easy ordering process and good…
17th June 2025

Very easy ordering process and good delivery service 👍

RICHARD JONES via Trustpilot
5 stars
Excellent customer service
17th June 2025

Excellent customer service, prompt delivery, excellent quality product, would highly recommend.

Darren Carwell-Cooke via Trustpilot
5 stars
Roofix
17th June 2025

Great service and a good price. Have used this stuff before great for covering up a damaged brickwork too.

Diana Gildersleve via Trustpilot
5 stars
Easy ordering and prompt delivery.
14th June 2025

Easy ordering and prompt delivery.

Julian D via Trustpilot
5 stars
Would gladly recommend this supplier
12th June 2025

Would gladly recommend this supplier, delivered on time no delays

Jim Alston via Trustpilot
5 stars
I placed an order yesterday…
12th June 2025

I placed an order yesterday (Wednesday)for a roof repair kit , I had a really tight deadline and requested selected days that I would be home and stated I needed the items by Monday the latest. I spoke to a lovely lady on the phone as she said while she can't guarantee the delivery company schedule she would forward my request to the delivery company. The order arrived before 10am today ! Absolutely amazing , all items delivered within 24 hrs of ordering. Thank you so much.

Sarah Smith via Trustpilot
5 stars
Really prompt delivery and good…
11th June 2025

Really prompt delivery and good communication throughout. Products did exactly what I intended them for. Very satisfied.

Paul via Trustpilot
Response from Natalie Bartlett on 11 Jun 2025 Thanks for your great review 😊 We hope to see you on our site again soon. Natalie B Roof Giant Customer Support
1 stars
Roof Giant 👍👍 Their supplier 😡😡🤬🤬
10th June 2025

I dealt with Roof Giant. Their service is great - very responsive and helpful. Unfortunately, Ariel Plastics is their supplier for Corotherm. What a bunch of incompetent bozos! They sent.... The wrong length items; the wrong colour items; and didn't send some items. They replaced the items they didn't send - but then sent the wrong colour! For your own sanity, avoid Ariel Plastics and by association avoid Roof Giant. £1,000 of total frustration, delay and disappointment. 😡 W⚓s! For the avoidance of doubt... Roof Giant 👍👍👍 Their Corotherm supplier - Ariel Plastics 😡😡🤬🤬🤬 W⚓s!

Riccy Jen via Trustpilot
Response from Natalie Bartlett on 11 Jun 2025 Thank you for your honest review – we’re really sorry to hear about your frustrating experience with the Corotherm order. We completely understand how disappointing it must have been to deal with multiple delivery issues. While we’re really pleased to hear that you were happy with the service from Roof Giant and found us responsive and helpful, we absolutely recognise that our customers expect the same level of service from our suppliers. We’re already raising these concerns with Ariel Plastics directly and will continue pushing for higher standards on behalf of our customers. If there’s anything further we can do to help resolve this or ease the impact, please don’t hesitate to reach out at sales@roofgiant.com Thanks again for your feedback. Natalie B Roof Giant Customer Support
5 stars
Great prices and quick free delivery
09th June 2025

Great prices and quick free delivery

Robert Scivier via Trustpilot
Response from Natalie Bartlett on 09 Jun 2025 Thanks for you taking the time to leave us a great review Natalie B Roof Giant Customer Support
5 stars
Very good prices
07th June 2025

Very good prices, delivered quickly and without any fuss

chris paice via Trustpilot
5 stars
Good price and delivery on time.
05th June 2025

Good price and delivery on time.

Tim Metaj via Trustpilot
5 stars
Promp swift service,good product at a…
05th June 2025

Promp swift service,good product at a reasonable price. Highly satisfied

D GOODALL via Trustpilot
2 stars
Ordered bitumen roof sheets which were…
03rd June 2025

Ordered bitumen roof sheets which were packaged so poorly the majority of them were damaged on arrival.

CLIVE MILLMAN via Trustpilot
Response from Natalie Bartlett on 03 Jun 2025 Sorry to hear this. Please email sales@roofgiant.com so that we can investigate and resolve for you. Natalie B Roof Giant Customer Support
Reviews