Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!

4.5 stars
4.5/5
Rated by 846 customers on Trustpilot
5 stars
The coping stones arrived as planned
03rd October 2025

The coping stones arrived as planned. Great! They were a curb side delivery which I wasn’t expecting and therefore had to unload them from the pallet myself. A problem. The product was good.

Angala Williams via Trustpilot
5 stars
Supplying good quality materials in an…
02nd October 2025

Supplying good quality materials in an efficient & professional manner

Glenn via Trustpilot
Response from Natalie Bartlett on 02 Oct 2025 Thanks for your fab review. We hope to see you on our site again soon 😊 Natalie B Roof Giant Customer Support
5 stars
Fab service fist class materials
01st October 2025

Fab service fist class materials

Mr William Allan via Trustpilot
Response from Natalie Bartlett on 02 Oct 2025 Thanks for your fab review. We hope to see you on our site again soon 😊 Natalie B Roof Giant Customer Support
5 stars
Great service at a good price
01st October 2025

Great service at a good price. Definitely recommend you won’t be disappointed.

Paul Lyden via Trustpilot
Response from Natalie Bartlett on 02 Oct 2025 Thanks for your fab review. We hope to see you on our site again soon 😊 Natalie B Roof Giant Customer Support
4 stars
Excellent service
01st October 2025

Excellent service

Anilkumar mohane via Trustpilot
1 stars
This company are the pits
30th September 2025

This company are the pits, No customer service at all, do not answer calls or emails, have taken 4 weeks to pick up wrong coloured tiles, but instead of replacing with correct colour, you need to place a new order once you are refunded. Well 2 weeks later, still no refund, disgusting behaviour from a well known business, I would steer clear

Disgusted via Trustpilot
Response from Natalie Bartlett on 30 Sep 2025 Hi, I'm sorry to hear you've been having some issues with your order. If you can email me with your order number then I can look into this for you. Sales@roofgiant.com Thanks, Natalie B Roof Giant Customer Support
5 stars
First acetoneclass Service every time
27th September 2025

First class Service every time

Tony Freer M.P.S. Installations .(Kitchen and Bath via Trustpilot
5 stars
Excellent service
27th September 2025

Excellent communications

Sharon McCormack via Trustpilot
5 stars
Great delivflur sealery speed and good quality
27th September 2025

Great delivery speed and good quality

simon keeley via Trustpilot
2 stars
Poor support ….. Product great but as a first time user…
24th September 2025

Product great but as a first time user I had a question. Tried to call several times no response…left a message for a call back as requested but no one did

bryan davies via Trustpilot
5 stars
Ordering very easy to understand.
21st September 2025

Ordering very easy to understand. Delivery man extremely helpful. I live on a narrow road so he could not access with the lorry but he brought the order down the lane manually.

Lucia Critchlow via Trustpilot
5 stars
Great service.
20th September 2025

Great service. Great product Quick delivery Well packed. Make me change my mind, from now one Roof Giant will be my main supplier. Thanks guys

Paulo Perdiz via Trustpilot
5 stars
Great Company to deal with.
20th September 2025

Very easy to order and delivery was prompt on stated delivery date. Best value I could find on the internet. Well packed/protected product.

Mr Fairley via Trustpilot
5 stars
Have used Roof Giant a couple of times…
19th September 2025

Have used Roof Giant a couple of times now and would highly recommend always fast delivery thanks guys 👌

Billy via Trustpilot
5 stars
Always easy to make an order and…
19th September 2025

Always easy to make an order and delivery is very prompt, This is what is required when ordering online all running smoothly and promptly 109%

IAIN MCKAY via Trustpilot
5 stars
Good price for insulated hatch with…
18th September 2025

Good price for insulated hatch with loft ladder. Prompt delivery

O Marsh via Trustpilot
5 stars
Great service
18th September 2025

Item is as expected. quick dispatch. Thank you

frank bond via Trustpilot
5 stars
Very efficient service
13th September 2025

Very efficient service, and reliable too.

Matt via Trustpilot
5 stars
Hello
12th September 2025

Hello It was very easy to order with you and you gave us a date for it to be delivered and the delivery was very acceptable and the cost was more than competitive 100% for sure

IAIN MCKAY via Trustpilot
5 stars
Good value for money
12th September 2025

Good value for money

Pavel via Trustpilot
5 stars
Price and availability
11th September 2025

Price and availability, delivery was a bit slow tho

Brian Pennington via Trustpilot
1 stars
The item was left outside my front door…
11th September 2025

The item was left outside my front door when we was out at work. I have been trying to rectify this with roofgiant to get a refund. I have had nothing so far

Tom Patterson via Trustpilot
5 stars
Rubber roofing
11th September 2025

Great service excellent product Definitely will use again

Towelly via Trustpilot
5 stars
Had everything i needed and prompt…
11th September 2025

Had everything i needed and prompt delivery excellent service.

Nicola via Trustpilot
5 stars
No fuse delivery all good
11th September 2025

No fuse delivery all good

MR. MARK TAYLOR via Trustpilot
5 stars
Order came just as ordered
06th September 2025

Order came just as ordered

ERNEST Field via Trustpilot
1 stars
First time ordering
05th September 2025

First time ordering, will never return. My order was due to arrive but didn't turn up, day after got in touch with DX who advised it was damaged and wouldn't be delivered they said i was to contact the supplier for replacement (easier said than done) tried calling but never got answered, tried the live chat but it closes the conversation after so long then emailed them and finally got a reply. They said they'd send a replacement, which was all well. Until it turned up damaged, one roofing sheet had a massive hole through it, the delivery driver had faced it the opposite way so I didnt see it and couldn't get away quick enough! Did roof giant send the original damaged one?? Went and bought elsewhere as it will be never ending damaged goods. Should have done my research on the company beforehand.

LH via Trustpilot
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