Here at Roof Giant we pride ourselves on providing efficient and expert customer support as well as a range of Roofing products that are of the highest quality. Our team have years of experience and are ready to answer any enquiries you may have. But don't take our word for it - check out what some of our customers have to say!
No issues..
Very good price. Great support from customer care. Product looks great. Easy to fit channel together. No leaks. Quick delivery. Buried in sharp sand mix. Bonded really well.
Very happy with delivery and copings look great still to fit them on our pond thanks roof giant will defiently use again
Excellent service Items arrived on time and the Onduline Bitumin Roofing elements were very easy to fit, just in time for the rain.
Excellent service turned up on time everything I ordered in great condition Will use again without a doubt
Rubber lining, edging, and gutter edge all exactly the right size; plenty of adhesive supplied; simple instructions on line; all arrived within 48 hours of ordering.
Delivery Clowns - just abandoned the delivery folded up outside my house - after i left a note asking for a re-delivery the following day
Great service from start to finish
Very prompt service, great value, excellent product
Quality products, good info on website, reliable delivery, reasonable prices.
The onduline sheets arrived very timely. They were well protected from any accidental damage.
Delivered quickly. Great price.
Grate company,they go over and above
No problems, good price and fast delivery. Thanks
Very good selection of different styles and lengths etc. Mine was the thicker stuff for an allotment shelter and it is very tough. Great price and quick delivery. Recommended.
Great product and great service
Roof giant gave me a delivery date and time and was delivered as they said
Great service Great product like always. Thank you
Ordered some roof windows from the website, only to receive an email stating there was a pricing error and they offered to refund or I would have it pay the difference. Found the windows elsewhere for less than the updated website, asked for a refund and heard nothing back despite asking several times via email. Have had to resort to opening a PayPal case to try and get my refund. If you actually want to get your purchases, I’d suggest shopping elsewhere.
Good communication
Friendly company, did what they said they were going to do. What more can you ask?
I ordered granite coping stones from Roofgiant and when they arrived, one was damaged. I reported it within 24 hours as requested, but instead of resolving the issue, they accused me of lying! Since then, they’ve completely ignored my emails — no response, no replacement, and no refund. Their customer service is absolutely shocking and shows zero respect for customers. I’ve never experienced such unprofessional behaviour from a company. Avoid Roofgiant at all costs – once they have your money, they clearly couldn’t care less about sorting out problems
We would like to send it all back as the job fell through but you won’t answer are emails or call us back 😡👎🏼
We were missing this part to fit a remote control Velux blind. All sorted now
arrived on time and put in particular place, thanks
Went to order a chimney cowl. And delivery not available to my postcode. The site says nationwide delivery! I have an IV27 postcode which is on the mainland not an island. I had planned to order more if the product was ok but they they FAILED!
Easy to order and delivered on time!
