Please note your question may be posted on the website - your name and email will not be displayed. We will only use your email so we can respond to your question.
Plug-In Solar is a Do It Yourself (DIY) Grid-Tied solar panel power system, which allows you to generate FREE electricity to power your appliances. Plug-In Solar kits include ALL the equipment you need to start saving money on your electricity bills, WITHOUT the need for government incentives. No need for an EPC inspection, MCS Certification or The Smart Export Guarantee (SEG) Tariff.
Plug-In Solar has a number of advantages over a ‘conventional’ Solar systems:
Plug-In Solar 3.52kW DIY Metal/Wooden Roof Mount Specifications
Deliveries that require a delivery vehicle smaller than a Rigid Artic may incur a delivery surcharge, if you have restrictions with access to your property, low hanging trees or any other issues that may be relevant, please contact Roof Giant to discuss delivery before placing an order.
Why choose Plug In Solar?
With standard Solar PV kits, electricity generation is dependent on the panel that is performing the worst. These types of systems will not perform well with panels that are oriented in multiple directions or if panel shading is an issue. Plug-In Solar Kits use Micro-Inverters to take full advantage of the production capability of each individual solar panel, regardless of shade or orientation to the sun. This ensures each panel can produce the maximum power and is not affected by the performance of any other panel in the array. The Plug-In Solar System is flexible, and modular so you can design a kit to fit your current budget and energy needs, and expand it later as you wish. The system is completely modular, meaning if you want to add more panels, or a solar battery, this can be simply achieved.
PLEASE NOTE: Deliveries that require a delivery vehicle smaller than a Rigid Artic may incur a delivery surcharge. Vehicles are 18T, around the same size as a bin lorry. Any restrictions please call to advise. If you have restrictions with access to your property, low hanging trees or any other issues that may be relevant, please contact Roof Giant to discuss delivery before placing an order.
IMPORTANT: Due to the current availability issues with kit items, sometimes a delivery may need to be split. The first delivery will be free, but subsequent deliveries will be charged for. The supplier will quote individually for these deliveries, depending on what they contain.
If the courier attempts to deliver a Solar Kit, but is unable to contact anyone on the phone number/s supplied by the customer, the delivery will have to be rescheduled. No deliveries can be left without a signature.
Please be aware that due to the size and fragility of the shipments, the courier’s charge a re-delivery fee of £95 + VAT, which the customer will be responsible for.
Bespoke Quotes: If a bespoke quote is required, the lead time will be between 7 - 10 days.
Can I plug the kits into a socket?
These kits MUST NOT be plugged into a socket. The final connection to the grid must be made by a qualified electrician using the appropriate RCD/RCBO. Once the connection is made to the grid, the energy will be available to all appliances that are connected to the same Mains Consumer Unit (MPAN).
Why should I choose Plug-In Solar systems?
They provide an initial low-cost investment, can be installed yourself, and require no EPC inspections.
How do I choose the right kit for me?
Firstly, you'll need to decide how much electricity you want to generate from your kit. If you work out how much you currently use and what percentage of that you want to generate from solar, you'll be able to match those requirements against the right kit.
Secondly, you'll need to know the size of the area you want to install your kit. This will determine how many panels you can fit in.
You'll also need to consider your budget - a lower budget means you can install less panels. But as the system is modular, you could always add more panels at a later date.
Do I need planning permission?
The majority of systems will not need planning permission, unless the building is listed or in an AONB. However, it is worth checking with your local council to make sure.
Will there be a VAT reduction on installation for solar panels from 5% to 0% as announced by the chancellor from 1st April 2022?
The chancellor announced that from the 1st April there will be a VAT reduction on installed Solar Panels down from 5% to 0% VAT.
The VAT drop is not something that affects our prices as we (Roofgiant) are supply only. The VAT is on the cost of the installation of solar panels not the supply.
You can see more information on the Government Website related to this here: https://www.gov.uk/tax-on-shopping/energy-saving-products
This VAT reduction does not affect any solar panels we sell and we have to charge 20% VAT on these products.
What you need to know
Delivery Charges
Delivery Access
Date and time of delivery
Failed deliveries are chargeable
Damages & missing items
Do not install purchased items if you have a query with the product (e.g. if you need to query damage that occurred during transit).
Delivery
How much does delivery cost?
Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.
How long will I wait for my delivery?
The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.
Do you offer next day delivery?
If a product is available with next day delivery, this will be displayed on the product page or in the basket. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery is possible.
What if my delivery doesn't turn up on time?
Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.
Do you offer free delivery if I spend a substantial amount?
Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.
Do you deliver on weekends?
Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.
Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?
Some suppliers/couriers will deliver to these areas but not all, please contact our sales team on 01858 455055 or email sales@roofgiant.com during office hours for confirmation. If we are able to deliver the product you require, additional transport costs will apply, we will be able to confirm this to you. These additional costs are based on the manufacturer, distributor or courier providing the shipping on our behalf.
Do you deliver to Republic of Ireland, Europe and Rest of World?
No, unfortunately we nor our suppliers can deliver outside of Great Britain (and Northern Ireland in some instances).
What if my delivery doesn't turn up on time?
Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.
Returns Policy
Important: Please do not send goods back before speaking to our sales office.
📞 01858 455055 | ✉️ sales@roofgiant.com | 💬 Live chat
We recommend you take photos of the goods and packaging before returning, as this may be required for courier claims.
Your Right to Cancel
Returns After 14 Days
Refunds & Costs
Exclusions & Brand Policies
👉 For full details, including supplier-specific terms, please see our Returns & Refund Policy.