RoofPro Weatherproof Bituminous Glass Fibre Shed Felt - 10m x 1m x 1mm (Green)

What you need to know

Delivery Charges

• The delivery charge will be shown in the checkout.
• If the delivery is missed for any reason, you will be billed again for the re-delivery. See below: failed deliveries.

Delivery Access

• Radmat Building Materials retail products are delivered on a variety of vehicles including transits and larger. 
• Our sales office will need to made aware of any delivery restrictions, such as narrow lanes, overhanging trees etc. that may cause restrictions. 

Date and time delivery 

• We will advise a delivery date to you by email and your order will be delivered to you from Radmat Building Materials.
• Delivery will be between 8am-6pm, you must be present to accept the delivery. 

Failed deliveries are chargeable 

• You must be present to accept the delivery.
• If you will not be present at the delivery location, please either re-book a delivery or leave a note confirming a safe place to leave goods. 
• A re-delivery charge of £18 will apply if the delivery is missed for any reason. 

Damages and Missing items

• All damaged or missing items should be reported to the driver and signed for as damaged or missing, wherever possible. Please do not dispose of any items as a return/collection maybe required. 
• Contact Roof Giant within 48 hours with all the details so we can help you. 
• Any damage claims must have photographs as part of the claim. We will require photos in its original packaging and of the damage. Send all claims to sales@roofgiant.com

Do not install purchased item if you have made a claim - We cannot refund or replace products that have been installed. 

Roof Giant delivery Q&A

Delivery

How much does delivery cost?

Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.

How long will I wait for my delivery?

The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.

Do you offer next day delivery?

If a product is available with next day delivery, this will be displayed on the product page or in the basket. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery is possible.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Do you offer free delivery if I spend a substantial amount?

Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.

Do you deliver on weekends?

Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.

Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?

Some suppliers/couriers will deliver to these areas but not all, please contact our sales team on 01858 455055 or email sales@roofgiant.com during office hours for confirmation. If we are able to deliver the product you require, additional transport costs will apply, we will be able to confirm this to you. These additional costs are based on the manufacturer, distributor or courier providing the shipping on our behalf.

Do you deliver to Republic of Ireland, Europe and Rest of World? 

No, unfortunately we nor our suppliers can deliver outside of Great Britain (and Northern Ireland in some instances).

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.