ACO FreeDeck Mesh Access Grating - 390 x 390 x 20mm (Galvanised)

£70.89 ex VAT£85.07 inc VAT

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Product info

ACO FreeDeck is an advanced roof and balcony drainage system. It combines line drainage with point drainage by using an open-sided drainage channel to collect and convey rainwater to drainage points with a raised or suspended deck structure.

The system intercepts water from surface run-off, percolation within the deck and from rainwater outlets. It is suitable for use in all types of terraced and flat roof constructions requiring level access drainage. Manufactured from galvanised mild steel, the drop and lock system eliminates the need for installation tools and makes channel connection fast and simple.

  • Manufactured in galvanised mild steel
  • Drop and lock system eliminates the need for installation tools and makes channel connection fast and simple
  • Suitable for use in all types of terraced, balcony, podium and flat roof construction
  • Simple to install with insulation layers and waterproofing membranes
  • Complies with England and Wales Building Regulations 
  • Applications - green roofs, roof gardens, deck drainage, suspended paving slabs
  • Integrates with ACO Rainwater outlets
  • FACTA Load Class A
  • Weight: 3.5kg
  • Length: 390mm
  • Width: 390mm
  • Height: 20mm
  • Grating: 14mm x 30mm mesh (FACTA Load Class A)
  • Material: Galvanised Steel

Delivery Charges

  • The delivery charge will be shown in the checkout.
  • If the delivery is missed for any reason, you will be billed again for the re-delivery. See below: failed deliveries.
  • Specialist delivery from ACO can be arranged for an additional cost, (such as FORS, Tail lift, timed deliveries). These are priced on an order-by order basis, please contact Roof Giant with any special requirements. 

 Delivery Access: 

  • The ACO delivery method is determined by the size of the delivery.
  • Our sales office will need to be made aware of any delivery restrictions, such as narrow lanes, overhanging trees etc. that may cause restrictions.
  • You must make our sales office aware of these restrictions or the delivery may fail.  
  • Requests for smaller vehicles can be requested.

 Date and Time of delivery:

  • We will advise you of a delivery date by email, and your order will be delivered directly to you by ACO Building Drainage.
  • Delivery will arrive between 8:30 a.m. and 5 p.m. You must be present to accept the delivery. If no one is in attendance, this will result in a failed delivery and additional charges may be applied.
  • ACO requires a signature for all deliveries. If no one is in attendance, this will result in a failed delivery.

Failed deliveries are chargeable

  • You must be present to accept the delivery, ACO requires a signature for all deliveries. If no one is in attendance, this will result in a failed delivery.
  • If no one is present, you may be charged the same carriage charge again for a re-delivery. If you wait too long, we may be unable to help.

 Damages & missing items:

  • All damaged or missing items should be reported to the driver and signed for as damaged or missing, wherever possible.
  • Contact Roof Giant within 48 hours with all details so we can help you. If you wait too long, we may be unable to help.
  • ACO will require photos and a description of the issue/damages. Please send these with your claim by email to sales@roofgaint.com. 

Do not install a purchased item if you have a query about the product. (e.g., if you need to query damage that occurred during transit). 
If an item is installed, it will not be refunded or replaced.
 

Roof Giant delivery Q&A

Delivery

How much does delivery cost?

Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.

How long will I wait for my delivery?

The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.

Do you offer NEXT DAY delivery?

We currently do not offer next day delivery but hope to offer this soon. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery if possible.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Do you offer FREE Delivery if I spend a substantial amount?

Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.

Do you deliver on Weekends?

Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.

Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?

Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

REFUND POLICY

Returns

Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office. 

Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.

As a consumer you have the right to change your mind (Consumer Regulations 2013). This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013.

This right starts from the point you or someone you nominate receives the goods. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received.

If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.

For more information on our full returns policy, click here.