DD Pedestals Plastic Stackable Paving Slab Support
DD Pedestals Plastic Stackable Paving Slab Support additional 1DD Pedestals Plastic Stackable Paving Slab Support additional 2

From£0.33 ex VAT£0.40 inc VAT

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Product info

DD Pedestals Plastic Stackable Supports are an incredibly effective support solution for use with paving slabs on balconies, flat roofs and terraces. Available in different sizes, they are designed to stack on top of one another in installations where you need to increase the height of the cavity at intervals to work around gutters, service pipes or similar. Made from injection moulded high density polypropylene, these supports are lightweight but very tough, with a weight tolerance of 400kg per pad.

This system eliminates ponding on the upper surface of the roof or balcony paving and, by suspending the paving, they allow water to run away from the deck underneath. They also help to prevent the build-up of dirt and other material between the slabs

These supports are made to be used as part of a complete DD Pedestals system, for creating a reliable, easy to install and level paved or decked terrace that is free draining and compatible with waterproofing membranes. An affordable solution for small terraces and private gardens through to large and complicated public space projects and industrial platforms.

Installation: All plastic supports come with 3mm lugs as standard. 10 & 15mm supports can be supplied with 5mm lugs if required on special request. If any low areas are encountered, use levelling discs or additional stackable Paving Support Pads to bring the slab level up to that required. If there are obvious high points then it may be necessary to start from there so that low areas can be lifted by levelling discs and pads.

  • Size: 10mm & 15mm
  • Injection Moulded Polypropylene
  • Bearing Capacity: 400kg
  • Ensures a consistent position when laying promenade slabs
  • Quick, time-saving installation
  • Creates an attractive finish
  • Allows water to run away from the deck underneath
  • Helps prevent the build-up of dirt and debris between the slabs
  • Eliminates ponding on the upper surface of the roof or balcony

What you need to know

Delivery charges

  • The delivery charge will be shown in the checkout.
  • If the delivery is missed for any reason, you will be billed again for the re-delivery. See below: failed deliveries.

Delivery access

  • Castle Composites coping stones are delivered on pallets with an 18 ton vehicle with tail lift. They are offloaded by the driver with a pump truck to the kerb, so we cannot deliver on gravel or mud. If you have a gravel drive the driver will only be able to leave goods at the closest hard surfaced area.
  • Our sales office will need to be made aware of any delivery restrictions, such as narrow lanes, overhanging trees etc. that may cause restrictions.
  • You must make our sales office aware of these restrictions or the delivery may fail. Smaller vehicles (7.5 ton) can be arranged as a special requirement please be aware this can cause delays as there are far fewer available and further charges may apply.
  • If you have a grass or gravel drive it will not be possible to leave the goods without someone being in attendance.

Date and time of delivery

  • We will advise a delivery date to you by email, and your order will be delivered directly to you from Castle Composites. The driver will call ahead on the agreed delivery date if a mobile number has been provided however this cannot be guaranteed.  
  • Delivery will arrive between 8.30am–5pm if you can’t be there to accept the delivery, it’s important to leave a note for the driver with instructions where to leave the pallet or the delivery will fail. If the delivery is required at a certain time of the day an additional fee will apply. 

Failed deliveries are chargeable

  • You must be present to accept the delivery. A re-delivery charge of £59 + VAT per pallet will apply, chargeable by the supplier Castle Composites. 
  • If you cannot be present it’s important to leave a note for the driver with instructions where to leave the pallet or the delivery will fail.
  • If you have a gravel drive it will not be possible to leave the goods without someone being in attendance.

Damages & missing items

  • All damaged or missing items should be reported to the driver and signed for as damaged or missing, wherever possible.
  • Contact Roof Giant within 5 working days with all details so we can help you. If you wait too long, we may be unable to help.
  • Any damages must be photographed on the pallet as delivered and submitted along with your claim by email to sales@roofgiant.com.
  • We will not accept any claims that have photos of goods not on the pallet as delivered as we cannot prove to the transporter that the damage was caused during transit.

We will not accept any liability for any consequential costs associated with late deliveries, failed deliveries or incorrect goods being delivered.

Do not install purchased items if you have a query with the product (e.g. if you need to query damage that occurred during transit).

  • If an item is installed it will not be refunded or replaced. 

Roof Giant delivery Q&A

Delivery

How much does delivery cost?

Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.

How long will I wait for my delivery?

The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.

Do you offer NEXT DAY delivery?

We currently do not offer next day delivery but hope to offer this soon. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery if possible.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Do you offer FREE Delivery if I spend a substantial amount?

Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.

Do you deliver on Weekends?

Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.

Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?

Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

REFUND POLICY

Returns

Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office. 

Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.

As a consumer you have the right to change your mind (Consumer Regulations 2013). This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013.

This right starts from the point you or someone you nominate receives the goods. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received.

If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.

For more information on our full returns policy, click here.