Please note your question may be posted on the website - your name and email will not be displayed. We will only use your email so we can respond to your question.
Our Price Match commitment is simple, if you find a cheaper price, we'll match it.
For full details of who and what we match please see our terms and conditions.
All you have to do is complete the form, giving us the details of the offer. Our team will then confirm it within the next 24 hours, if not sooner. Once approved we will email you a discount code to use.
Steico Duo Dry Internal & External Wood Fibre Render/Plaster Carrying Board is a natural wood fibre insulation board designed both as an external sheathing board for timber frame constructions or for direct to masonry applications in external wall insulation systems. These boards are useful in situations where the render is applied directly to the board and as an internal plaster carrying board for direct fixing to timber frames without the need for a supporting backer board. Suitable for use in new build or renovation projects, providing you with excellent insulation properties in summer and winter.
This wood fibre insulation board comes with a range of benefits including excellent thermal characteristics and good fire resistance properties while also improving the acoustic performance of the structure and significantly reducing cold bridging through the structure. The tongue and groove profile on all four sides will also create better wind tightness and is manufactured in accordance with EN 13171. It is therefore quite common for architects and designers to specify Duo DRY boards in certain building applications and in combination with a separately specified finish or render system.
These Steico Duo Dry boards are sustainable, FSC certified and manufactured from forest thinnings and small diameter logs, making this a more responsible and environmentally friendly choice for your next project.
What you need to know
Delivery charges
Delivery Access
Date and Time of Delivery
Failed Deliveries Are Chargeable
Damages and Missing Items
Do not install purchased items if you have a query with the product (e.g. if you need to query damage that occurred during transit).
Delivery
How much does delivery cost?
Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.
How long will I wait for my delivery?
The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.
Do you offer NEXT DAY delivery?
We currently do not offer next day delivery but hope to offer this soon. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery if possible.
What if my delivery doesn't turn up on time?
Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.
Do you offer FREE Delivery if I spend a substantial amount?
Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.
Do you deliver on Weekends?
Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.
Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?
Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.
What if my delivery doesn't turn up on time?
Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.
REFUND POLICY
Returns
Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office.
Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.
As a consumer you have the right to change your mind (Consumer Regulations 2013). This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013.
This right starts from the point you or someone you nominate receives the goods. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received.
If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.
For more information on our full returns policy, click here.