Velux RFY 4952SWL Manual Translucent Roller Blind 'White Line' Nature Collection - Dunes

From£54.83 ex VAT£65.80 inc VAT

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For design and environmentally conscious consumers, our new Nature
Collection blinds come in a range of colours that allow you to bring the
peace and tranquillity of nature directly into your home. Primarily made
from recycled materials, which halves their carbon footprint compared
with other collections, they are the natural choice for getting the most
out of your VELUX roof windows.

Translucent roller blind RFY
• Softens incoming light and provides privacy

VELUX Window Sizes / Orientation

All VELUX window sizes are listed as width x height. For example, an MK04 window is 78cm wide and 98cm high.

For a visual representation of this, please click here.

VELUX Window Product Codes

The code of your existing VELUX window may differ if it was purchased pre-2014 - these windows generally have a code without the 'K'. To learn how to find your VELUX window code, click here.

And to see how your old code translates to new codes, click here. However, you will need to buy the pre-2014 coded product to match your window.

VELUX Blind Product Codes

VELUX blinds come with side channels which come in two different options. This is reflected in the product code:

  • Product codes ending in ‘S’ - these will have aluminium side channels.
  • Product codes ending in ‘SWL’ - these will have White Line side channels.

Top Hung Windows & Cleaning Mode

Your top hung window may arrive in the Centre Pivot position which is the Cleaning Mode Function, allowing the external pane to be cleaned when the window has been installed. Please click here for instructions on how to switch it to the correct position.

Useful Guides

VELUX ACTIVE

For advice and FAQs on the VELUX ACTIVE system, please visit the VELUX support pages.

VELUX Standard Flashing Kits

Please note that if you are viewing the installation guide for standard flashing kits, part 5 as numbered in the illustration is pre-attached to the window and is not part of the flashing kit. Part 6 comes within its own box that is positioned above the window in the window box.

Other Advice

Further product data and installation guides can be found in the Technical Information area (where applicable).

Roof Giant delivery Q&A

Delivery

How much does delivery cost?

Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.

How long will I wait for my delivery?

The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.

Do you offer NEXT DAY delivery?

We currently do not offer next day delivery but hope to offer this soon. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery if possible.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Do you offer FREE Delivery if I spend a substantial amount?

Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.

Do you deliver on Weekends?

Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.

Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?

Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

VELUX Returns Policy

DELIVERY: It is the consumer's responsibility to ensure there is site access, have the ability to unload and someone on site to sign for the delivery. The signature is accepted as valid proof of delivery in the right condition. 

Goods that are either damaged or missing in transit must be marked on the delivery driver's paperwork prior to signing for the goods delivered, and reported to Roof Giant within (7) working days of the actual delivery date.

Please do not install VELUX items if you have a query with the product (e.g. if you need to query damage that occurred during transit). If an item is installed there is no guarantee of a refund/replacement.

Faults that were not evident during an inspection upon receipt of goods must be reported to Roof Giant within one (1) month of the delivery date.

To return goods to VELUX, the following conditions must be met:

  1. Goods will only be accepted for return if the condition of both products and packaging allows for resale.
  2. A return fee of £30 (ex VAT) per item will apply to all returns. (Please note some VELUX products are sold as 1 system containing multiple windows / flashings. Should the system (or any part of the system) need to be returned the £30 (ex VAT) restocking charge will apply to each product. Blinds and accessories have no restocking or carriage fee.)
  3. A return carriage charge of £40 (ex VAT) will apply to goods returned from site.
  4. Return fees are in addition to the return carriage charge for goods returned from site to Velux.
  5. Products purchased prior to the commencement of these trading terms are subject to the return policy in place at the time of creating the return, not at the time of purchase.
  6. While awaiting either inspection by VELUX or collection, the consumer shall take all reasonable precautions to prevent any damage to the products (including packaging).
  7. Transport companies acting on behalf of VELUX will only collect the specific items described on the collection note. No other items will be accepted.
  8. It is the consumers responsibility to ensure that the items submitted for return are as described to Roof Giant during all correspondence regarding the return. Any additional costs associated with failure to meet this responsibility may be passed on to the consumer. Roof Giant are not responsible for any extra or incorrect items returned.
  9. Replacement panes (IPL), component parts of packages or any product with code beginning 'SPECIAL' and made for specific customer requirements will not be accepted for returns.
  10. Products to be returned must be advised within 4 months of delivery of goods.
  11. VELUX must be able to inspect and/or collect goods that are to be returned prior to the acceptance of the goods for return.

Example Return

  • Items to be returned: 2 x GGL CK04 2070 roof window and 2 x EDW CK04 0000 flashing
  • Collection point: Site collection
  • Cost: £160 (4 x £30 return fee + £40 return carriage fee) (plus VAT)

VELUX refunds process can take up to 30 days to process from point of collection, we will be in touch to confirm the credit as soon as confirmation is received.