CastlePave Checkerplate GRC Promenade Slabs
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From£3.35 ex VAT£4.02 inc VAT

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Product info

Checkerplate Promenade Slabs have been specially designed to be used with pedestals and supports on balconies, flat roofs, walkways and terraces.

This system gives the freedom of being able to remove the Promenade Slabs for inspection, services, repairs easily without damage to the paving or the waterproofing below.

As the Castlepave range is made from high strength glass fibre reinforced concrete they do not require any central supports or pedestals.

  • A1 Non Combustible
  • Glass Fibre Reinforced Concrete

RETURNS: If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.

Castle Returns - 29th January 2024

RETURNS: If you wish to exercise this right you must in the first instance, contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind. This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund. To receive a refund it’s your responsibility to arrange for the goods to be returned to the point of distribution.

If you want to send Castle goods back, please ensure pallets containing concrete product have not been stored outside. If you leave concrete goods outside, they are very unlikely to be unacceptable for return.

Upon inspection any goods that are not fit for re-stocking will be deducted from the refund

Any concrete coping stones returned that are not in a good enough condition for restocking but are good enough to be sold as seconds quality will be refunded at 25% of the original cost. Please note this is at the discretion of Castle Composites not Roof Giant.

The packaging for orders being returned should be the same as when they arrived otherwise damage in transit is very likely.

Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.

For more information on our full returns policy, click here.

What you need to know

Delivery charges

  • The delivery charge will be shown in the checkout.
  • If the delivery is missed for any reason, you will be billed again for the re-delivery. See below: failed deliveries.

Delivery access

  • Castle Composites coping stones are delivered on pallets with an 18 ton vehicle with tail lift. They are offloaded by the driver with a pump truck to the kerb, so we cannot deliver on gravel or mud. If you have a gravel drive the driver will only be able to leave goods at the closest hard surfaced area.
  • Our sales office will need to be made aware of any delivery restrictions, such as narrow lanes, overhanging trees etc. that may cause restrictions.
  • You must make our sales office aware of these restrictions or the delivery may fail. Smaller vehicles (7.5 ton) can be arranged as a special requirement please be aware this can cause delays as there are far fewer available and further charges may apply.
  • If you have a grass or gravel drive it will not be possible to leave the goods without someone being in attendance.

Date and time of delivery

  • We will advise a delivery date to you by email, and your order will be delivered directly to you from Castle Composites. The driver will call ahead on the agreed delivery date if a mobile number has been provided however this cannot be guaranteed.  
  • Delivery will arrive between 8.30am–5pm if you can’t be there to accept the delivery, it’s important to leave a note for the driver with instructions where to leave the pallet or the delivery will fail. If the delivery is required at a certain time of the day an additional fee will apply. 

Failed deliveries are chargeable

  • You must be present to accept the delivery. A re-delivery charge of £59 + VAT per pallet will apply, chargeable by the supplier Castle Composites. 
  • If you cannot be present it’s important to leave a note for the driver with instructions where to leave the pallet or the delivery will fail.
  • If you have a gravel drive it will not be possible to leave the goods without someone being in attendance.

Damages & missing items

  • All damaged or missing items should be reported to the driver and signed for as damaged or missing, wherever possible.
  • Contact Roof Giant within 5 working days with all details so we can help you. If you wait too long, we may be unable to help.
  • Any damages must be photographed on the pallet as delivered and submitted along with your claim by email to sales@roofgiant.com.
  • We will not accept any claims that have photos of goods not on the pallet as delivered as we cannot prove to the transporter that the damage was caused during transit.

We will not accept any liability for any consequential costs associated with late deliveries, failed deliveries or incorrect goods being delivered.

Do not install purchased items if you have a query with the product (e.g. if you need to query damage that occurred during transit).

  • If an item is installed it will not be refunded or replaced. 

Roof Giant delivery Q&A

Delivery

How much does delivery cost?

Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.

How long will I wait for my delivery?

The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.

Do you offer NEXT DAY delivery?

We currently do not offer next day delivery but hope to offer this soon. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery if possible.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

Do you offer FREE Delivery if I spend a substantial amount?

Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.

Do you deliver on Weekends?

Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.

Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?

Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.

What if my delivery doesn't turn up on time?

Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.

REFUND POLICY

Returns

Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office. 

Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.

As a consumer you have the right to change your mind (Consumer Regulations 2013). This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013.

This right starts from the point you or someone you nominate receives the goods. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received.

If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.

For more information on our full returns policy, click here.