Please note that due to the way this product is manufactured there will be variations in coping stone colours from one batch to another. Free samples are available upon request.
Please also note the finish to the underside of the porcelain product is not to the same finish as seen in this image. We can arrange for a sample to be sent before you install your porcelain product at height. Please speak to the Roof Giant team today
This Porcelain Coping Stone from Castle Composites is manufactured from high-grade weather-resistant materials suitable for use on the top of walls, piers and masonry. Designed to prevent weather damage and create a smart, professional finish, these coping stones are well suited to use on a wall and can significantly reduce water ingress due to the virtually non-porous composition of porcelain.
These porcelain copes are also stain-resistant, low maintenance and will keep their original colour throughout their lifetime. The engineered drip checks will prevent water from running under the coping stone and onto the face of the wall. Please see image for underside of the porcelain stone and the drip checks.
To calculate how many coping stones you need for your project, please work out the total length in metres of the wall that you are looking to cover. Please then divide the measurement by the length of your chosen coping stone. This will then give you the number of coping stones you require for your order.
Example: 6m (wall length) / 0.6m (coping stone length - 600mm) = 10 coping stones)
Weights:
If you require a sample to confirm the colour, please discuss with our sales team at sales@roofgiant.com or 01858 455055.
While stored on the pallet, these goods must be stored in dry conditions as per the warning label. The plastic wrapping around the pallet is not waterproof, meaning water cannot evaporate freely and efflorescence (markings) may occur.
RETURNS: If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.
Castle Returns - 29th January 2024
RETURNS: If you wish to exercise this right you must in the first instance, contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind. This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund. To receive a refund it’s your responsibility to arrange for the goods to be returned to the point of distribution.
If you want to send Castle goods back, please ensure pallets containing concrete product have not been stored outside. If you leave concrete goods outside, they are very unlikely to be unacceptable for return.
Upon inspection any goods that are not fit for re-stocking will be deducted from the refund
Any concrete coping stones returned that are not in a good enough condition for restocking but are good enough to be sold as seconds quality will be refunded at 25% of the original cost. Please note this is at the discretion of Castle Composites not Roof Giant.
The packaging for orders being returned should be the same as when they arrived otherwise damage in transit is very likely.
Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.
For more information on our full returns policy, click here.
Customer Reviews4.95 4.9/5 Based on 7 reviewsShow all reviews
RReviewed by Beauch65 on 16 Feb 2023
Really great service. Product was better than expected.
GoodReviewed by Craig.richings on 25 Nov 2022
Only let down was an extended delivery time scale
Porcelain Coping StonesReviewed by Lisagartley on 23 May 2022
Excellent service - would recommend. Fast delivery! Items just as described. Superb price
Great value, great quality productReviewed by Dcstephenson99 on 29 Jan 2022
Good quality product and great value. Only slight downside is the minimum delivery cost. Most people don't need to order more than 15 or so slabs for coping.
ExcellentReviewed by Mrse82 on 22 Jul 2021
Lovely coping stones, we are going to order more for another area when we get round to doing it. The only thing I would say could be better is communication. I ordered samples before placing the final order, there wasn’t any confirmation & couldn’t get hold of any one to check they had received the request. The samples did arrive within a few days so I’m not complaining, I was just left wondering.
What you need to know
Delivery charges
Delivery access
Date and time of delivery
Failed deliveries are chargeable
Damages & missing items
We will not accept any liability for any consequential costs associated with late deliveries, failed deliveries or incorrect goods being delivered.
Do not install purchased items if you have a query with the product (e.g. if you need to query damage that occurred during transit).
Delivery
How much does delivery cost?
Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location. The cost is automatically calculated when you add items to the shopping basket.
How long will I wait for my delivery?
The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website.
Do you offer NEXT DAY delivery?
We currently offer next day delivery on certain brands. If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery is possible.
What if my delivery doesn't turn up on time?
Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.
Do you offer FREE Delivery if I spend a substantial amount?
Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible.
Do you deliver on Weekends?
Not as standard, our deliveries are made Monday to Friday. If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. This will incur a premium charge if possible.
Do you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight?
Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs; or we will contact you to make the additional payment once you have completed your online purchase.
What if my delivery doesn't turn up on time?
Please contact our sales office on 01858 455055 or email sales@roofgiant.com and we will advise on the status of your order.
REFUND POLICY
Returns
Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office.
Roof Giant strongly recommend you take photographs of goods before returning. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.
As a consumer you have the right to change your mind (Consumer Regulations 2013). This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013.
This right starts from the point you or someone you nominate receives the goods. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received.
If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email sales@roofgiant.com advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.
For more information on our full returns policy, click here.
